RockShox suspension servicing in New Zealand
RockShox Suspension Service & Repairs
Professional RockShox fork, rear-shock and Reverb dropper-post servicing, repairs, setup and custom tuning through the CJSuspension Queenstown workshop.
RockShox product support
RockShox Models We Service
CJSuspension services compatible RockShox mountain bike forks, rear shocks and Reverb dropper posts.
Available work depends on the exact model, production year, damper or spring specification, condition and availability of compatible RockShox service components.
RockShox forks, shocks and droppers
Common RockShox Products
Select your RockShox product family to view the workshop services commonly available. These groups are not a complete compatibility list.
Cross-country suspension fork
RockShox SID
Routine servicing, complete internal maintenance and setup support for compatible RockShox SID suspension forks.
Common workshop services
- 50-hour lower-leg service
- 100-hour complete fork service
- Air-spring servicing
- Damper servicing
- Air-loss diagnosis
- Bushing assessment
- Custom setup and tuning
Provide the production year, travel, wheel size and damper version when booking.
Book RockShox SID Service
Trail suspension fork
RockShox Pike
Professional servicing, repairs and rider-specific setup for compatible RockShox Pike forks.
Common workshop services
- 50-hour lower-leg service
- 100-hour complete fork service
- Charger damper servicing
- Air-spring servicing
- Lower-leg bushing assessment
- Stanchion scratch repair
- Custom tuning and upgrades
Support depends on the exact Pike generation, damper and air-spring configuration.
Book RockShox Pike Service
All-mountain and enduro fork
RockShox Lyrik
Complete servicing, fault diagnosis and custom performance tuning for compatible RockShox Lyrik suspension forks.
Common workshop services
- 50-hour lower-leg service
- 100-hour complete fork service
- Charger damper servicing
- Air-spring servicing
- Lower-leg bushing replacement
- Steerer tube assessment
- Stanchion scratch repair
- Custom tuning and upgrades
Provide the production year, travel and damper specification when booking.
Book RockShox Lyrik Service
Enduro and e-bike fork
RockShox Zeb
Professional maintenance, repairs and performance setup for compatible RockShox Zeb suspension forks.
Common workshop services
- 50-hour lower-leg service
- 100-hour complete fork service
- Charger damper servicing
- Air-spring servicing
- Lower-leg bushing replacement
- Steerer tube replacement assessment
- Stanchion scratch repair
- Custom tuning and upgrades
Exact service support depends on the Zeb generation, damper and air-spring specification.
Book RockShox Zeb Service
Downhill suspension fork
RockShox Boxxer
Specialist servicing, repairs and tuning for compatible RockShox Boxxer downhill forks.
Common workshop services
- Lower-leg servicing
- 100-hour complete fork service
- Charger damper servicing
- Air-spring servicing
- Bushing replacement and sizing
- Stanchion assessment
- Crown and steerer assessment
- Custom tuning and upgrades
Supply the complete fork for bushing sizing, chassis assessment and setup work.
Book RockShox Boxxer Service
Inline air rear shock
RockShox Deluxe
Air-sleeve maintenance, complete damper servicing and fault diagnosis for compatible RockShox Deluxe rear shocks.
Common workshop services
- Air-sleeve service
- 100-hour complete damper service
- Air-loss diagnosis
- Stuck-down diagnosis
- Damping fault repair
- Mounting-hardware assessment
- Air-pressure and sag setup
Provide the exact shock version, eye-to-eye length, stroke and bike model.
Book RockShox Deluxe Service
Air and coil rear shocks
RockShox Super Deluxe
Professional servicing, repairs, setup and custom tuning for compatible RockShox Super Deluxe air and coil rear shocks.
Common workshop services
- Air-sleeve service for air models
- 100-hour complete damper service
- Oil-leak and air-loss diagnosis
- Hydraulic-bottom-out assessment
- Mounting-hardware assessment
- Coil spring-rate selection
- Air-volume setup
- Custom damping tuning
Include the current coil spring when spring-rate, preload or clearance assessment is required.
Book Super Deluxe Service
High-performance rear shock
RockShox Vivid
Complete servicing, fault diagnosis and setup for compatible RockShox Vivid air and coil rear shocks.
Common workshop services
- Air-can service for air models
- 100-hour complete damper service
- Oil-leak and air-loss diagnosis
- Hydraulic-bottom-out assessment
- Mounting-hardware inspection
- Coil spring-rate selection
- Air-volume setup
- Custom tuning
Provide the production year, shock size, spring system and exact bike model.
Book RockShox Vivid Service
Air rear shock
RockShox Monarch
Servicing and repair support for compatible RockShox Monarch and Monarch Plus rear shocks.
Common workshop services
- Air-can service
- Complete damper service
- Air-loss diagnosis
- Stuck-down diagnosis
- Damping fault assessment
- Mounting-hardware assessment
- Pressure and sag setup
Parts availability can vary for older Monarch models and should be confirmed before sending.
Book RockShox Monarch Service
Dropper post
RockShox Reverb
Inspection, servicing and fault diagnosis for compatible RockShox Reverb dropper posts.
Common workshop services
- Condition assessment
- Internal servicing where supported
- Hydraulic-system servicing
- Slow-return diagnosis
- Sinking-post diagnosis
- Travel and function testing
- Remote-system assessment
Provide the exact Reverb generation, travel, seatpost diameter and remote type.
Book RockShox Reverb Service
CJSuspension workshop services
Services Available for RockShox Suspension
Use the dedicated service pages for complete workshop details, pricing and booking information.
Routine maintenance
50-Hour Fork & Shock Service
Preventative lower-leg or air-sleeve maintenance for compatible RockShox suspension operating correctly.
Complete internal maintenance
100-Hour Suspension Service
Complete internal servicing and inspection for compatible RockShox forks and rear shocks.
Specialist fork repair
Fork Bushing Replacement
Replacement and professional sizing of compatible worn, loose or damaged RockShox fork bushings.
Faults and internal problems
Suspension Fault Diagnosis
Structured workshop testing for unclear RockShox air, damping, adjustment or mechanical faults.
Fork performance
RockShox Fork Custom Tuning
Rider-specific RockShox fork spring and damping setup matched to the bike and terrain.
Rear-shock performance
RockShox Rear-Shock Custom Tuning
Frame-specific RockShox rear-shock setup and tuning matched to rider weight and leverage characteristics.
Dropper-post maintenance
RockShox Reverb Servicing
Inspection, servicing and fault diagnosis for compatible RockShox Reverb dropper posts.
Before booking
Identify the Exact RockShox Product
RockShox products can use different dampers, air springs, seal kits and internal components across model generations.
Include the exact model, production year, travel or shock size, serial information where available and clear photos of the product markings.
Parts and compatibility
Support Depends on the Exact Model
The products listed on this page are commonly serviced examples rather than a complete compatibility list.
Older, uncommon, modified or heavily damaged RockShox suspension should be confirmed with CJSuspension before dispatch.
RockShox suspension information
Frequently Asked Questions
Common questions about RockShox servicing, model identification, replacement parts, tuning and courier delivery.
Can CJSuspension service every RockShox model?
CJSuspension supports a wide range of RockShox products, but availability depends on the exact model, production year, condition and supply of compatible service parts.
Which service should I book for RockShox suspension?
Choose the 50-hour service for routine maintenance, the 100-hour service for complete internal servicing, or fault diagnosis when the cause of the problem is unclear.
How do I identify the exact RockShox model?
Check the model markings, serial information and labels on the fork, rear shock or dropper post. Upload clear photos with the booking if the version is uncertain.
Are damaged RockShox hard parts included in the service price?
No. Damaged or worn stanchions, shafts, bushings, damper bodies, pistons, adjusters and other hard components are charged separately.
Can RockShox suspension be serviced and custom tuned together?
Yes. Servicing and approved spring or damping changes can often be completed during the same workshop process.
Can I send RockShox suspension from outside Queenstown?
Yes. Complete the online booking, package the suspension securely and send it to the workshop using a tracked courier service.
Restore your RockShox suspension performance
Book Your RockShox Suspension Service
Complete the online booking, then drop your RockShox suspension at the Queenstown workshop or send it by tracked courier.