Cane Creek Fork Servicing | Queenstown | NZ-Wide
Cane Creek HELM MKII Fork Service New Zealand
Professional Cane Creek HELM MKII servicing, repairs and tuning from our Queenstown suspension workshop, with nationwide courier servicing available.
Specialist Suspension Workshop
Fork servicing, repairs and tuning completed in-house.
Fast Turnaround
Most suspension service work is completed within 24 to 48 hours where possible.
Six-Month Workmanship Warranty
CJSUSPENSION service workmanship is covered for six months.
NZ-Wide Service
Send your Cane Creek HELM MKII to our Queenstown workshop from anywhere in New Zealand.
Cane Creek HELM MKII Servicing
We service current and earlier Cane Creek HELM MKII forks. Each fork is fully inspected during servicing, and we’ll contact you before carrying out any additional repairs or replacement work unless an additional-work allowance has been selected on the booking form.
25hr Cane Creek HELM MKII Service
A lower leg and foam ring service to refresh lubrication between larger service intervals.
- Lower legs removed and cleaned
- Fork inspected for wear or damage
- Dust wipers cleaned and inspected
- Foam rings replaced
- Lower legs fitted onto the stanchions and lubrication oil renewed
- Foot studs torqued to factory specification
- Function checked
A quick maintenance service to keep the fork running smoothly between larger service intervals.
Book 25hr Service
50hr Cane Creek HELM MKII Service
A mid-interval lower leg service to replace the dust wipers, refresh lubrication and keep the fork running smoothly between complete services.
- Lower legs removed and cleaned
- Fork inspected for wear or damage
- Dust wipers replaced
- Foam rings replaced
- Sag O-ring replaced
- Lower leg bushings checked for wear and play
- Lower legs fitted onto the stanchions and lubrication oil renewed
- Foot studs torqued to factory specification
- Function checked
A mid-interval service to renew the main lower leg wear components before the complete 100hr service.
Book 50hr Service
100hr Cane Creek HELM MKII Service
A complete service covering the spring, damper and lower leg assemblies.
- Fork settings recorded
- Fork completely dismantled
- Fork inspected for wear or damage
- Lower leg bushings checked for wear and excessive play. If excessive wear or play is found, new bushings may be required
- Lower leg bushings sized and aligned to the upper crown steerer unit
- Air or coil spring fully serviced
- Damper fully serviced and vacuum-bled with new damper oil
- Damper seals, air seals, dust wipers, foam rings and sag O-ring replaced
- Grease and assembly lubrication renewed
- Lower legs fitted onto the stanchions and lubrication oil renewed
- Fork reassembled to factory torque specifications
- Settings returned to the original or recommended starting point
- Function checked
Our most comprehensive fork service, covering the spring, damper, lower legs and bushing alignment.
Book 100hr Service
HELM MKII Repairs & Custom Tuning
Compatible HELM MKII forks can receive damper servicing, stanchion scratch repair, steerer replacement, CSU de-creak servicing, custom tuning and complete-bike removal or refitting.
Cane Creek HELM MKII Damper Service
Cane Creek HELM MKII damper servicing for removable drop-in cartridges that are poorly performing through compression, rebound or lockout control. Worn or failed seals, damaged bladders or worn internal parts can cause these issues.
- Damper removed and inspected
- Damper stripped and cleaned
- Service seals and wear items replaced as required
- Fresh damper oil added
- Damper rebuilt and torqued to specification
- Damper vacuum-bled if possible
- Adjuster function checked
If the complete damper cartridge can be removed as one unit, it can be sent separately for servicing and custom tuning can be added at the same time. If not, damper servicing must be completed as part of a 100hr fork service.
Book Damper Service
Cane Creek HELM MKII Fork Scratch Repair
Cane Creek HELM MKII stanchion scratch repair for suitable damage to improve the sealing surface and reduce further seal damage.
- Damage assessed before repair
- Damaged area cleaned and prepared
- Scratch filled with epoxy
- Repair left to cure for 24 hours
- Once cured, epoxy smoothed and finished
- Stanchion sealing surface checked before use
General wear is usually not suitable for this repair, as the epoxy needs a defined scratch to bond to. We’ll assess the damage first and advise whether repair or stanchion replacement is the best option.
Book Scratch Repair
Cane Creek HELM MKII Steerer Tube Replacement
Cane Creek HELM MKII steerer tube replacement for forks where the existing steerer is too short. Bent or loose steerers require an in-house CSU assessment first.
- Fork inspected for damage before work begins
- Existing steerer removed
- Steerer bore cleaned and prepared
- Special retaining compound applied
- New steerer pressed into place
- Installation checked after assembly
- Steerer supplied uncut for final fitment
If you plan to send only the CSU for steerer replacement, please note that we also require the lower legs and axle. This allows us to check lower leg bushing alignment before and after assembly to make sure everything is correctly aligned.
Book Steerer Replacement
Cane Creek HELM MKII CSU De-Creak
Cane Creek HELM MKII crown steerer units can develop creaking over time. Our de-creak service also includes checking and correctly sizing the lower leg bushings for proper alignment and reduced friction.
- Fork inspected for damage before work begins
- CSU inspected before work begins
- Lower leg bushings checked before service
- Crown steerer unit disassembled
- Surfaces cleaned and prepared
- Special retaining compound applied
- Professionally pressed back together
- Assembly checked after installation
- Lower leg bushings correctly sized and alignment checked
If only the CSU is sent to us for de-creak service, please include the lower legs and axle. These are required so we can check the bushings before service and correctly size them to the CSU after assembly.
If a complete new or near-new fork is sent to us, a $100 dismantling and reassembly fee applies.
If the damper is in good working condition but the air spring requires servicing, an additional $80 air spring service fee applies.
If both the air spring and damper require servicing, we recommend booking a 100-Hour Service + CSU De-Creak instead.
Book 100-Hour + CSU De-Creak
Cane Creek HELM MKII Custom Damper Tuning
Removable drop-in Cane Creek HELM MKII damper cartridges can be custom tuned to suit rider weight, riding style, terrain and the level of support or comfort required.
- Customer setup and riding information reviewed
- Compression and rebound assessed
- Valving tuned to suit the rider and bike
- Damper fully serviced
- Baseline settings supplied
Custom tuning is only available where the complete damper cartridge can be removed from the fork as one unit. If this is not possible, a complete upgraded damper provides a better platform for future tuning.
Book Custom Tuning
Cane Creek HELM MKII Removal & Installation From MTB
Removal and refitting of the Cane Creek HELM MKII when a complete clean bike is delivered to the workshop.
- Suspension component removed from the bike
- Suspension component refitted after workshop service
- Basic installation checks completed
Complete bikes must arrive reasonably clean and ready to work on.
Book Workshop Service
Send Your Cane Creek HELM MKII From Anywhere in New Zealand
Book online, complete the service form and use one of the courier links on our booking page to arrange tracked shipping directly to our Queenstown workshop.
Ready to Service Your Cane Creek HELM MKII?
Book online, then drop your fork into our Queenstown workshop or arrange tracked shipping through the courier links on our booking page.