Vorsprung suspension support in New Zealand
Vorsprung Installation, Servicing & Tuning
CJSUSPENSION supplies, installs, services and tunes compatible Vorsprung mountain bike suspension products throughout New Zealand, using current manufacturer information and CJSUSPENSION stock data for fitment.
Vorsprung New Zealand support
Vorsprung Products Supported by CJSUSPENSION
Current Vorsprung products supported by CJSUSPENSION include Telum, Smashpot V2, Secus and Luftkappe. CJSUSPENSION also continues to list Fractive and Tractive tuning kits for supported applications, with stock and exact compatibility confirmed before installation.
Vorsprung suspension products
Vorsprung Service & Performance Products
Select Telum for dedicated service and Rapid Revalve support, or choose the relevant upgrade page for product-specific fitment, workshop process and setup information.
Current coil rear shock
Vorsprung Telum
Professional Telum servicing, Tuning Hub setup, spring support and Rapid Revalve tuning from CJSUSPENSION.
Workshop support
- CJSUSPENSION 100hr complete Telum service
- Full shock inspection and damper servicing
- Dynamic seal replacement as required
- Vacuum bleed, IFP setup and nitrogen recharge
- Coil spring-rate, sag and preload setup
- Rapid Revalve tuning using Tuning Hub information
- Fault diagnosis and function testing
Vorsprung currently recommends Telum service every 100,000m of vertical descent. Its user manual also requires service at least once per 12 months, with no more than 14 months between services, where warranty status depends on servicing.
View Telum Service
Current fork coil conversion
Vorsprung Smashpot V2
Current Vorsprung coil conversion for compatible forks, combining a consistent coil spring with an externally adjustable hydraulic bottom-out system.
Upgrade support
- Exact fork and travel compatibility check
- V2 spring-rate selection
- Professional coil conversion installation
- Preload setup
- Hydraulic bottom-out setup
- Fork servicing where required
- Travel and transfer-parts support
- Final function testing
Vorsprung states that aftermarket modification should be expected to affect the fork manufacturer's warranty, and reversion to air is not guaranteed on every fork chassis.
View Smashpot V2 Upgrade
Current fork air-spring system
Vorsprung Secus
Current Vorsprung external air-spring system using an enlarged negative chamber and Midstroke Support Valve to reshape the spring curve of compatible Fox and RockShox forks.
Upgrade support
- Fork and footstud compatibility checking
- Air-spring generation and travel confirmation
- Professional Secus installation
- Starting pressure and MSV setup
- Clearance and full-travel checks
- Host fork servicing where required
- Secus 200hr service support
- Final function testing
Secus changes the spring system rather than the damper. Vorsprung lists it at approximately 130g and recommends servicing the Secus body every 200 hours.
View Secus Upgrade
Current air-piston upgrade
Vorsprung Luftkappe
Current Vorsprung replacement air-piston system that enlarges the negative chamber in compatible forks to improve initial compliance while retaining mid-stroke support and progressive bottom-out resistance.
Upgrade support
- Fork compatibility checking
- Exact air-spring version confirmation
- Professional Luftkappe installation
- Air-spring inspection and rebuild
- Pressure and chamber equalisation
- Volume-spacer review
- Sag and baseline damper setup
- Final function testing
The correct Luftkappe is air-spring-generation specific. Stock volume spacers remain usable where specified by Vorsprung, but pressure and spacer setup may need to change after installation.
View Luftkappe Upgrade
Fox FIT4 damper tuning upgrade
Vorsprung Fractive
Compression-piston and rider-specific valving upgrade for supported Fox FIT4 dampers. CJSUSPENSION currently lists Fractive kits and confirms the exact FIT4 generation before installation.
Upgrade support
- Fox FIT4 damper compatibility checking
- CJSUSPENSION kit availability confirmation
- Complete damper service
- Fractive compression-piston installation
- Rider and bike setup review
- Compression tune and adjuster baseline
- Final function testing
Fractive is not listed among Vorsprung's current public 2026 fork-upgrade products, but CJSUSPENSION continues to list and support Fractive kits for compatible FIT4 applications. Exact stock and fitment are confirmed first.
View Fractive Upgrade
RockShox rear-shock tuning upgrade
Vorsprung Tractive
Internal damping and valving upgrade for supported RockShox Super Deluxe and Monarch Plus applications, installed by CJSUSPENSION as part of a complete shock service.
Upgrade support
- Rear-shock and generation identification
- CJSUSPENSION kit availability confirmation
- Frame, spring and rider setup review
- Complete shock service
- Tractive base-valve and internal tuning work
- Compression and rebound baseline setup
- Final function testing
Tractive is not listed in Vorsprung's current public 2026 shop, but CJSUSPENSION continues to list and support Tractive components for compatible RockShox applications. Exact stock, shock generation and frame application are confirmed first.
View Tractive Upgrade
CJSUSPENSION workshop services
Vorsprung Workshop Support
Use the dedicated service pages for complete workshop details, compatibility requirements and booking information.
Installation and setup
Vorsprung Installation & Setup
Professional compatibility checks, installation and initial setup for supported Vorsprung suspension products.
Fork performance
Fork Custom Tuning
Rider-specific spring and damping setup for compatible forks using approved workshop options.
Rear-shock performance
Rear-Shock Custom Tuning
Frame-specific spring and damping setup matched to rider weight, leverage and terrain.
Performance components
Suspension Upgrades
View professional installation and setup support for compatible fork and rear-shock upgrades.
Complete internal maintenance
100-Hour Suspension Service
Complete servicing can be combined with approved Vorsprung installation or tuning work.
Faults and setup problems
Suspension Fault Diagnosis
Structured workshop assessment for unclear performance, compatibility or mechanical problems.
Before ordering or booking
Confirm Vorsprung Compatibility
Vorsprung products are model-specific and can differ across suspension generations, wheel sizes, travel configurations and internal specifications.
Provide the exact bike, fork or rear-shock model, production year, travel or stroke and clear product-identification photos before ordering or booking installation.
Rider-specific setup
Provide Accurate Rider and Bike Information
Spring selection and custom tuning require accurate rider weight with riding gear, bike model, suspension dimensions, riding style, terrain and current setup information.
Incomplete or inaccurate details can lead to an unsuitable spring or incorrect baseline setup.
Current manufacturer information
Fitment Is Checked Against Current Product Information
Vorsprung's current public fork-upgrade catalog lists Smashpot V2, Secus and Luftkappe, while Telum remains the current rear-shock platform.
CJSUSPENSION also continues to list and support compatible Fractive and Tractive tuning kits. Because those two systems are no longer listed as main retail products in Vorsprung's current public shop, CJSUSPENSION confirms kit stock and exact application before installation.
Vorsprung product information
Frequently Asked Questions
Common questions about Vorsprung compatibility, installation, servicing, tuning and courier delivery.
Can CJSUSPENSION supply and install Vorsprung products?
Yes. CJSUSPENSION supplies and installs compatible Vorsprung products including Telum, Smashpot V2, Secus, Luftkappe and supported Fractive or Tractive kits where current CJSUSPENSION stock and exact fitment are confirmed.
Are Fractive and Tractive still supported by CJSUSPENSION?
Yes, for compatible applications where the required kit or tuning components are available. Vorsprung's current public shop no longer lists Fractive or Tractive as main retail products, so CJSUSPENSION checks stock, suspension generation and exact fitment before confirming the upgrade.
Can I install a Vorsprung product myself?
Some Vorsprung products can be user-installed by experienced technicians following the correct manuals and tooling requirements. CJSUSPENSION provides professional installation where suspension disassembly, specialist tools, setup or verification are required.
How do I know whether a Vorsprung product fits my suspension?
Provide the exact suspension model, production year, wheel size, travel, damper or air-spring version and clear identification photos so the current manufacturer compatibility can be checked.
Can installation and suspension servicing be completed together?
Yes. Combining installation with servicing is often efficient because the suspension may already require internal disassembly.
What information is required for coil spring selection?
Provide rider weight with gear, bike model, rear-wheel travel, shock or fork travel, riding style and current spring information where available.
Can CJSUSPENSION install a used Vorsprung product?
Potentially. The product must be inspected for condition, completeness, compatibility and current support status before installation. Missing or damaged components may need replacement.
Can I send suspension for Vorsprung installation from outside Queenstown?
Yes. Complete the online booking, package the suspension securely and send it to the workshop using a tracked courier service.
Vorsprung suspension support
Book Your Vorsprung Installation or Service
Complete the online booking with your bike, suspension and rider information so compatibility, stock and setup requirements can be confirmed.