EXT Fork Servicing | Queenstown | NZ-Wide
EXT ERA Family Fork Service New Zealand
Professional servicing, repairs and setup for EXT ERA-family forks from our Queenstown suspension workshop, including ERA and ERA V2.1 variants.
Specialist Suspension Workshop
Fork servicing, repairs and setup completed in-house for compatible EXT ERA Family forks.
Fast Turnaround
Most suspension service work is completed within 24 to 48 hours where possible.
Six-Month Workmanship Warranty
CJSUSPENSION service workmanship is covered for six months.
NZ-Wide Service
Send your EXT ERA Family fork to our Queenstown workshop from anywhere in New Zealand.
EXT ERA Family Servicing
We service compatible EXT ERA Family products when the correct service parts and technical information are available. Each unit is inspected during servicing and any additional work is confirmed before proceeding.
25hr EXT ERA Family Service
A lower leg and foam ring service to refresh lubrication between larger service intervals.
- Lower legs removed and cleaned
- Fork inspected for wear or damage
- Dust wipers cleaned and inspected
- Foam rings replaced
- Lower legs fitted onto the stanchions and lubrication oil renewed
- Foot studs torqued to factory specification
- Function checked
A quick maintenance service to keep the fork running smoothly between larger service intervals.
Book 25hr Service
50hr EXT ERA Family Service
A mid-interval lower leg service to replace the dust wipers, refresh lubrication and keep the fork running smoothly between complete services.
- Lower legs removed and cleaned
- Fork inspected for wear or damage
- Dust wipers replaced
- Foam rings replaced
- Sag O-ring replaced
- Lower leg bushings checked for wear and play
- Lower legs fitted onto the stanchions and lubrication oil renewed
- Foot studs torqued to factory specification
- Function checked
A mid-interval service to renew the main lower leg wear components before the complete 100hr service.
Book 50hr Service
100hr EXT ERA Family Service
A complete service covering the spring, damper and lower leg assemblies.
- Fork settings recorded
- Fork completely dismantled
- Fork inspected for wear or damage
- Lower leg bushings checked for wear and excessive play. If excessive wear or play is found, new bushings may be required
- Lower leg bushings sized and aligned to the upper crown steerer unit
- Air or coil spring fully serviced
- Damper fully serviced and vacuum-bled with new damper oil
- Damper seals, air seals, dust wipers, foam rings and sag O-ring replaced
- Grease and assembly lubrication renewed
- Lower legs fitted onto the stanchions and lubrication oil renewed
- Fork reassembled to factory torque specifications
- Settings returned to the original or recommended starting point
- Function checked
Our most comprehensive fork service, covering the spring, damper, lower legs and bushing alignment.
Book 100hr Service
ERA Family Repairs, Setup & Tuning
Available workshop support is matched to the exact EXT ERA Family model, generation and condition.
EXT ERA Family Damper Service
EXT ERA Family damper servicing for removable drop-in cartridges that are poorly performing through compression, rebound or lockout control. Worn or failed seals, damaged bladders or worn internal parts can cause these issues.
- Damper removed and inspected
- Damper stripped and cleaned
- Service seals and wear items replaced as required
- Fresh damper oil added
- Damper rebuilt and torqued to specification
- Damper vacuum-bled if possible
- Adjuster function checked
If the complete damper cartridge can be removed as one unit, it can be sent separately for servicing and custom tuning can be added at the same time. If not, damper servicing must be completed as part of a 100hr fork service.
Book Damper Service
EXT ERA Family Custom Damper Tuning
Removable drop-in EXT ERA Family damper cartridges can be custom tuned to suit rider weight, riding style, terrain and the level of support or comfort required.
- Customer setup and riding information reviewed
- Compression and rebound assessed
- Valving tuned to suit the rider and bike
- Damper fully serviced
- Baseline settings supplied
Custom tuning is only available where the complete damper cartridge can be removed from the fork as one unit. If this is not possible, a complete upgraded damper provides a better platform for future tuning.
Book Custom Tuning
EXT ERA Family Removal & Installation From MTB
Removal and refitting of the EXT ERA Family when a complete clean bike is delivered to the workshop.
- Suspension component removed from the bike
- Suspension component refitted after workshop service
- Basic installation checks completed
Complete bikes must arrive reasonably clean and ready to work on.
Book Workshop Service
ERA Family Performance Upgrades
Compatible upgrades are confirmed against the exact EXT ERA Family generation before installation.
EXT ERA Family Smashpot V2 Coil Conversion
Convert your EXT ERA Family air spring to coil for increased sensitivity, traction and consistency, with hydraulic bottom-out control.
- Fork compatibility confirmed
- Rider weight and riding style reviewed using the Vorsprung Calculator
- Correct Smashpot spring rate selected
- Smashpot V2 installed
- Hydraulic bottom-out setup completed
- Fork reassembled and function checked
- Baseline setup supplied
Upgrade installation is included with a 100hr fork service. If added to a 50hr fork service, an additional $80 installation fee applies.
Not sure what fits?
Send Your EXT ERA Family From Anywhere in New Zealand
Book online, complete the service form and use one of the courier links on our booking page to arrange tracked shipping directly to our Queenstown workshop.
EXT ERA Family Service FAQs
Do you service EXT ERA Family?
Yes. We service compatible EXT ERA-family forks, including ERA and ERA V2.1 variants. Exact generation and internal specification are confirmed before work begins.
Ready to Service Your EXT ERA Family?
Book online, then drop your suspension into our Queenstown workshop or arrange tracked shipping through the courier links on our booking page.