RockShox Rear Air Shock Servicing | Queenstown | NZ-Wide
RockShox Vivid Air Service New Zealand
Professional RockShox Vivid Air servicing, repairs, custom tuning and compatible performance upgrades from our Queenstown suspension workshop. Drop your shock off locally, or use one of the courier links on our booking page to arrange tracked shipping directly to our Queenstown workshop.
Specialist Suspension Workshop
Rear shock servicing, repairs, tuning and upgrades completed in-house.
Fast Turnaround
Most suspension service work is completed within 24 to 48 hours where possible.
Six-Month Workmanship Warranty
CJSUSPENSION service workmanship is covered for six months.
NZ-Wide Service
Send your Vivid Air to our Queenstown workshop from anywhere in New Zealand.
RockShox Vivid Air Servicing
We service current and earlier RockShox Vivid Air shocks. Each shock is fully inspected during servicing, and we’ll contact you before carrying out any additional repairs or replacement work unless an additional-work allowance has been selected on the booking form.
25hr Vivid Air Service
A clean, re-grease and lubrication service for new or low-hour air shocks, or as a refresh between larger service intervals.
- Air pressure recorded
- Damper checked on hand dyno. If aerated, a 100hr service is required.
- Mounting hardware inspected for wear
- Air sleeve removed and cleaned
- Air sleeve seals cleaned and inspected for wear. If worn, a 50hr service is required
- Seals re-greased and reused
- Air sleeve grease and lubrication refreshed
- Shock air sleeve rebuilt
- Air chamber charged with nitrogen
- Air pressure returned to the original setting
- Function checked
Ideal for newly purchased bikes or air shocks that have spent time sitting unused. Suspension can remain static for months before its first rides, allowing lubrication to settle and seals to develop stiction.
Book 25hr Service
50hr Vivid Air Service
A mid-interval air sleeve service to replace seals, refresh lubrication and keep the shock running smoothly between complete services.
- Air pressure recorded
- Damper checked on hand dyno. If aerated, a 100hr service is required
- Mounting hardware inspected for wear
- Air sleeve removed and cleaned
- Shock inspected for wear or damage
- Air sleeve seals replaced
- Air sleeve grease and lubrication refreshed
- Shock air sleeve rebuilt
- Air chamber charged with nitrogen
- Air pressure returned to the original setting
- Function checked
If the damper is aerated or further wear is found, a 100hr service or additional work may be required.
Book 50hr Service
100hr Vivid Air Service
A complete air spring and damper service to restore that like-new feel.
- Air pressure and adjuster settings recorded
- Mounting hardware inspected for wear
- Shock completely dismantled
- Shock inspected for wear or damage
- Air spring fully serviced
- Compression and rebound damper fully serviced
- Damper oil, seals, grease and assembly lubrication renewed
- Damper vacuum-bled
- Nitrogen charge renewed in the air sleeve and damper IFP chamber
- Shock rebuilt and function checked
- Adjuster settings and air pressure returned to the original or recommended starting point
Our complete rear shock service, covering the air spring and damper.
Book 100hr Service
Vivid Air Repairs & Custom Tuning
Compatible Vivid Air shocks can receive custom damper tuning, air volume spacer setup, workshop repairs and removal or refitting when a complete clean bike is delivered.
RockShox Vivid Air Custom Damper Tuning
Compatible RockShox Vivid Air dampers can be custom tuned for rider weight, riding style, terrain and the level of support or comfort required.
- Customer setup and riding information reviewed
- Compression and rebound assessed
- Valving tuned to suit the rider and bike
- 100hr rear shock service completed
- Baseline settings supplied
Custom rear shock damper tuning must be added to a 100hr rear shock service.
Book Custom Tuning
RockShox Vivid Air Air Volume Spacer Setup
Adjust your RockShox Vivid Air air spring with volume spacers to change the spring progression and bottom-out support to better suit the rider and terrain.
- Rider weight, bike and riding style reviewed
- Current air spring setup checked
- Existing volume spacer configuration checked
- Volume spacers added or removed as required
- Air sleeve reassembled
- Air pressure and setup adjusted
- Shock function checked
- Baseline settings supplied
Air volume spacers can be installed as part of a 25hr, 50hr or 100hr rear shock service at no additional installation charge. If no shock service is booked, installation is $30 plus the cost of the spacers. If the air sleeve assembly must be removed, a minimum 25hr service is required.
Book Volume Spacer Setup
RockShox Vivid Air Removal & Installation From MTB
Removal and refitting of the RockShox Vivid Air when a complete clean bike is delivered to the workshop.
- Suspension component removed from the bike
- Suspension component refitted after workshop service
- Basic installation checks completed
Complete bikes must arrive reasonably clean and ready to work on.
Book Workshop Service
RockShox Vivid Air Performance Upgrades
A Fluid Focus Vivid Air piston kit is available for compatible shocks. Exact fitment depends on the shock generation and internal specification.
RockShox Vivid Air Fluid Focus Damper Upgrade
Upgrade your RockShox Vivid Air damper with a Fluid Focus piston kit to improve damping control and tune the shock to better suit the rider, bike and terrain.
- Correct Fluid Focus fitment confirmed
- Rider weight, bike and riding style reviewed
- Shock stripped and inspected
- Damper stripped and cleaned
- Fluid Focus piston kit installed
- Damper fully serviced with fresh oil and seals as required
- Damper vacuum-bled if possible
- Shock rebuilt and function checked
- Baseline settings supplied
Fluid Focus installation must be added to a 100hr rear shock service.
View Fluid Focus
Not sure what fits your Vivid Air?
RockShox specifications vary by model year and internal configuration. Send us your shock model, year and serial details before purchasing if you are unsure about compatibility.
Send Your RockShox Vivid Air From Anywhere in New Zealand
Book online, complete the service form and courier your rear shock to our Queenstown workshop. Local riders can also drop off the shock or a complete clean bike.
RockShox Vivid Air Service FAQs
Do you service RockShox Vivid Air shocks?
Yes. We service current and earlier Vivid Air generations where the required service parts and technical information are available.
Can I courier my Vivid Air to CJSUSPENSION?
Yes. Book online, complete the service form and send the rear shock to our Queenstown workshop using a tracked courier.
Can you custom tune a RockShox Vivid Air?
Custom damper tuning is available for compatible Vivid Air generations and can be configured around rider weight, bike leverage, terrain and preferred feel.
Is a Fluid Focus upgrade available for Vivid Air?
A Fluid Focus Vivid Air piston kit is available for compatible shocks. Fitment is confirmed before installation.
Ready to Service Your RockShox Vivid Air?
Book your service online, complete the suspension service form, then either drop your shock into our Queenstown workshop or use one of the courier links on our booking page to arrange tracked shipping directly to us.