RockShox Fork Servicing | Queenstown | NZ-Wide
RockShox XC-Series Fork Service New Zealand
Professional servicing and repair support for older RockShox XC-Series forks including XC28, XC30 and XC32 variants. Support depends on the exact model, spring system, damper and availability of compatible service parts.
Specialist Suspension Workshop
Fork servicing and repairs completed in-house.
Fast Turnaround
Most suspension service work is completed within 24 to 48 hours where possible.
Six-Month Workmanship Warranty
CJSUSPENSION service workmanship is covered for six months.
NZ-Wide Service
Send your RockShox XC-Series fork to our Queenstown workshop from anywhere in New Zealand.
RockShox XC-Series Servicing
We service compatible XC-Series forks where the correct service parts are available. Older forks can vary considerably between models and generations, so the exact fork is identified before additional repair or parts work is approved.
25hr RockShox XC-Series Service
A lower leg and foam ring service to refresh lubrication between larger service intervals.
- Lower legs removed and cleaned
- Fork inspected for wear or damage
- Dust wipers cleaned and inspected
- Foam rings replaced
- Lower legs fitted onto the stanchions and lubrication oil renewed
- Foot studs torqued to factory specification
- Function checked
A quick maintenance service to keep the fork running smoothly between larger service intervals.
Book 25hr Service
50hr RockShox XC-Series Service
A mid-interval lower leg service to replace the dust wipers, refresh lubrication and keep the fork running smoothly between complete services.
- Lower legs removed and cleaned
- Fork inspected for wear or damage
- Dust wipers replaced
- Foam rings replaced
- Sag O-ring replaced
- Lower leg bushings checked for wear and play
- Lower legs fitted onto the stanchions and lubrication oil renewed
- Foot studs torqued to factory specification
- Function checked
A mid-interval service to renew the main lower leg wear components before the complete 100hr service.
Book 50hr Service
100hr RockShox XC-Series Service
A complete service covering the spring, damper and lower leg assemblies.
- Fork settings recorded
- Fork completely dismantled
- Fork inspected for wear or damage
- Lower leg bushings checked for wear and excessive play. If excessive wear or play is found, new bushings may be required
- Lower leg bushings sized and aligned to the upper crown steerer unit
- Air or coil spring fully serviced
- Damper fully serviced and vacuum-bled with new damper oil
- Damper seals, air seals, dust wipers, foam rings and sag O-ring replaced
- Grease and assembly lubrication renewed
- Lower legs fitted onto the stanchions and lubrication oil renewed
- Fork reassembled to factory torque specifications
- Settings returned to the original or recommended starting point
- Function checked
Our most comprehensive fork service, covering the spring, damper, lower legs and bushing alignment.
Book 100hr Service
RockShox XC-Series Repairs
Repair support depends on the exact XC model, generation, damper and chassis specification. Parts availability for older forks is checked before additional work is carried out.
RockShox XC-Series Damper Service
RockShox XC-Series damper servicing for removable drop-in cartridges that are poorly performing through compression, rebound or lockout control. Worn or failed seals, damaged bladders or worn internal parts can cause these issues.
- Damper removed and inspected
- Damper stripped and cleaned
- Service seals and wear items replaced as required
- Fresh damper oil added
- Damper rebuilt and torqued to specification
- Damper vacuum-bled if possible
- Adjuster function checked
If the complete damper cartridge can be removed as one unit, it can be sent separately for servicing and custom tuning can be added at the same time. If not, damper servicing must be completed as part of a 100hr fork service.
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RockShox XC-Series Fork Scratch Repair
RockShox XC-Series stanchion scratch repair for suitable damage to improve the sealing surface and reduce further seal damage.
- Damage assessed before repair
- Damaged area cleaned and prepared
- Scratch filled with epoxy
- Repair left to cure for 24 hours
- Once cured, epoxy smoothed and finished
- Stanchion sealing surface checked before use
General wear is usually not suitable for this repair, as the epoxy needs a defined scratch to bond to. We’ll assess the damage first and advise whether repair or stanchion replacement is the best option.
Book Scratch Repair
RockShox XC-Series Steerer Tube Replacement
RockShox XC-Series steerer tube replacement for forks where the existing steerer is too short. Bent or loose steerers require an in-house CSU assessment first.
- Fork inspected for damage before work begins
- Existing steerer removed
- Steerer bore cleaned and prepared
- Special retaining compound applied
- New steerer pressed into place
- Installation checked after assembly
- Steerer supplied uncut for final fitment
If you plan to send only the CSU for steerer replacement, please note that we also require the lower legs and axle. This allows us to check lower leg bushing alignment before and after assembly to make sure everything is correctly aligned.
Book Steerer Replacement
RockShox XC-Series CSU De-Creak
RockShox XC-Series crown steerer units can develop creaking over time. We offer a service to eliminate the creak.
- Fork inspected for damage before work begins
- CSU inspected before work begins
- Lower leg bushing alignment checked before disassembly
- Crown steerer unit disassembled
- Surfaces cleaned and prepared
- Special retaining compound applied
- Professionally pressed back together
- Installation checked after assembly
- Lower leg bushing alignment checked after assembly
If you plan to send only the CSU for de-creak service, please note that we also require the lower legs and axle. This allows us to check lower leg bushing alignment before and after assembly to make sure everything is correctly aligned.
Book CSU De-Creak
RockShox XC-Series Removal & Installation From MTB
Removal and refitting of the RockShox XC-Series when a complete clean bike is delivered to the workshop.
- Suspension component removed from the bike
- Suspension component refitted after workshop service
- Basic installation checks completed
Complete bikes must arrive reasonably clean and ready to work on.
Book Workshop Service
Send Your RockShox XC-Series Fork From Anywhere in New Zealand
Book online, complete the service form and courier your fork to our Queenstown workshop. Local riders can also drop off the fork or a complete clean bike.
RockShox XC-Series Service FAQs
Do you service RockShox XC-Series forks?
Yes. We service compatible RockShox XC-Series forks where the correct parts are available and the fork is in serviceable condition.
Which RockShox XC models does this page cover?
This page covers older XC-family forks such as XC28, XC30 and XC32 variants. Internal specifications vary between models and generations, so the exact fork needs to be identified before parts or repair work are confirmed.
Ready to Service Your RockShox XC-Series Fork?
Book your service online, complete the suspension service form, then either drop your fork into our Queenstown workshop or use one of the courier links on our booking page to arrange tracked shipping directly to us.