Fox Rear Air Shock Servicing | Queenstown | NZ-Wide
Fox / Specialized GENIE Service New Zealand
Professional Fox / Specialized GENIE shock servicing, air-spring tuning and repairs for compatible FLOAT and FLOAT X GENIE shocks from our Queenstown suspension workshop.
Specialist Suspension Workshop
Rear shock servicing, repairs and setup completed in-house.
Fast Turnaround
Most suspension service work is completed within 24 to 48 hours where possible.
Six-Month Workmanship Warranty
CJSUSPENSION service workmanship is covered for six months.
NZ-Wide Service
Send your Fox / Specialized GENIE to our Queenstown workshop from anywhere in New Zealand.
Fox / Specialized GENIE Servicing
We service compatible Specialized GENIE shocks built around FOX FLOAT and FLOAT X platforms using the correct GENIE-specific service parts where required.
25hr Fox / Specialized GENIE Service
A clean, re-grease and lubrication service for new or low-hour air shocks, or as a refresh between larger service intervals.
- Air pressure recorded
- Damper checked on hand dyno. If aerated, a 100hr service is required.
- Mounting hardware inspected for wear
- Air sleeve removed and cleaned
- Air sleeve seals cleaned and inspected for wear. If worn, a 50hr service is required
- Seals re-greased and reused
- Air sleeve grease and lubrication refreshed
- Shock air sleeve rebuilt
- Air chamber charged with nitrogen
- Air pressure returned to the original setting
- Function checked
Ideal for newly purchased bikes or air shocks that have spent time sitting unused. Suspension can remain static for months before its first rides, allowing lubrication to settle and seals to develop stiction.
Book 25hr Service
50hr Fox / Specialized GENIE Service
A mid-interval air sleeve service to replace seals, refresh lubrication and keep the shock running smoothly between complete services.
- Air pressure recorded
- Damper checked on hand dyno. If aerated, a 100hr service is required
- Mounting hardware inspected for wear
- Air sleeve removed and cleaned
- Shock inspected for wear or damage
- Air sleeve seals replaced
- Air sleeve grease and lubrication refreshed
- Shock air sleeve rebuilt
- Air chamber charged with nitrogen
- Air pressure returned to the original setting
- Function checked
If the damper is aerated or further wear is found, a 100hr service or additional work may be required.
Book 50hr Service
100hr Fox / Specialized GENIE Service
A complete air spring and damper service to restore that like-new feel.
- Air pressure and adjuster settings recorded
- Mounting hardware inspected for wear
- Shock completely dismantled
- Shock inspected for wear or damage
- Air spring fully serviced
- Compression and rebound damper fully serviced
- Damper oil, seals, grease and assembly lubrication renewed
- Damper vacuum-bled
- Nitrogen charge renewed in the air sleeve and damper IFP chamber
- Shock rebuilt and function checked
- Adjuster settings and air pressure returned to the original or recommended starting point
Our complete rear shock service, covering the air spring and damper.
Book 100hr Service
GENIE Setup & Custom Tuning
GENIE air spring volume and travel tuning can be adjusted on supported shocks, with damper tuning and bike removal or refitting available where compatible.
Fox / Specialized GENIE Custom Damper Tuning
Compatible Fox / Specialized GENIE dampers can be custom tuned for rider weight, riding style, terrain and the level of support or comfort required.
- Customer setup and riding information reviewed
- Compression and rebound assessed
- Valving tuned to suit the rider and bike
- 100hr rear shock service completed
- Baseline settings supplied
Custom rear shock damper tuning must be added to a 100hr rear shock service.
Book Custom Tuning
Fox / Specialized GENIE Air Volume Spacer Setup
Adjust your Fox / Specialized GENIE air spring with volume spacers to change the spring progression and bottom-out support to better suit the rider and terrain.
- Rider weight, bike and riding style reviewed
- Current air spring setup checked
- Existing volume spacer configuration checked
- Volume spacers added or removed as required
- Air sleeve reassembled
- Air pressure and setup adjusted
- Shock function checked
- Baseline settings supplied
Air volume spacers can be installed as part of a 25hr, 50hr or 100hr rear shock service at no additional installation charge. If no shock service is booked, installation is $30 plus the cost of the spacers. If the air sleeve assembly must be removed, a minimum 25hr service is required.
Book Volume Spacer Setup
Fox / Specialized GENIE Removal & Installation From MTB
Removal and refitting of the Fox / Specialized GENIE when a complete clean bike is delivered to the workshop.
- Suspension component removed from the bike
- Suspension component refitted after workshop service
- Basic installation checks completed
Complete bikes must arrive reasonably clean and ready to work on.
Book Workshop Service
Send Your Fox / Specialized GENIE From Anywhere in New Zealand
Book online, complete the service form and courier your suspension unit to our Queenstown workshop. Local riders can also drop off the unit or a complete clean bike.
Fox / Specialized GENIE Service FAQs
Do you service Specialized GENIE shocks?
Yes. We service compatible FOX FLOAT GENIE and FLOAT X GENIE shocks using the correct GENIE-specific service parts where required.
Can you tune a GENIE air spring?
Yes. The GENIE system supports tuning of the main air chamber and outer air sleeve volume on compatible shocks.
Can you service both FLOAT and FLOAT X GENIE shocks?
Yes. FOX publishes dedicated rebuild procedures and service kits for both FLOAT GENIE and FLOAT X GENIE shocks.
Ready to Service Your Fox / Specialized GENIE?
Book your service online, complete the suspension service form, then either drop your suspension unit into our Queenstown workshop or use one of the courier links on our booking page to arrange tracked shipping directly to us.